The ceiling is painted in different shades of grey with a narrow lighting strip providing the necessary illumination. An adjacent orange band implements the Corporate Design guidelines, while acting as a separator between the waiting and consultation areas. The consultant’s desk resembles a desk you would find in a private setting, rather than the more commonly encountered sterile counter. As a result, customer and consultant meet as equals. The white table top has an artificial leather insert, which forms a tie between the customer and the consultant, while also improving the spatial acoustics. Above the work station hangs a box in the CD shade of red, which contains the consultation situation in a spatial sense and makes it visible from a distance. Set into the underside of the box is a luminous ceiling with additional acoustic properties thanks to micro-perforations.